Job Description

Business Systems Analyst (HR Systems | SaaS )

Location: 2 days per week onsite in Monrovia, CA

Full Time / 40 hours per week / CDW Contract Coworker to FTE conversion

W2 only

We are seeking a Business Systems Analyst with strong experience supporting HR SaaS and custom applications to partner closely with our HR and IT teams. This role requires someone who is analytical, adaptable, and able to bring structure, documentation discipline, and IT best practices to a fast-paced, evolving environment. You will act as the primary IT liaison for HR, manage SaaS vendor support issues, lead requirement gathering, oversee UAT and implementation, and work cross-functionally with onshore/offshore technical teams.

Responsibilities

• Serve as the bridge between HR and IT, driving clarity, alignment, and execution
• Support HR SaaS and custom applications (payroll, recruiting, L&D, and more)
• Analyze HR business processes, document workflows, and translate them into detailed requirements and use cases
• Lead discussions, document high-level and detailed requirements, and manage requirement changes
• Oversee testing, UAT, implementation, and hyper-care
• Collaborate with technical teams, manage tickets, and leverage JIRA for boards, tasks, and project tracking
• Manage vendor relationships and ensure timely resolution of issues
• Work on multiple projects simultaneously with autonomy and strong communication

Required experience:

• 510 years of Business Analysis experience in fast-paced or startup-like environments
• Experience supporting HR systems (Ceridian/Dayforce a strong plus) and understanding HR & payroll processes
• Strong SaaS support background for HR applications (cloud and on-prem)
• Solid understanding of SDLC, testing/validation, documentation, and true BA responsibilities
• Experience working with offshore teams and cross-functional partners
• Excellent communication, problem-solving, and critical thinking skills
• Proficiency in MS Office, Visio, and JIRA (boards, tickets, workflows, Agile)
• Self-starter capable of leading work independently and driving clarity in ambiguous environments

Role Details:

• Hybrid: Onsite 2 days per week in Monrovia, CA
• Focused on HR SaaS platforms , payroll/recruiting systems, and cross-functional support

If youre an experienced BSA who thrives in dynamic environments and excels at supporting HR technology, wed love to connect.

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