Call Center Representative Job at Aglow Sports Konsult, Chicago, IL

VzJuMGVHaXdyT3EyMFNYVG9Ra3p6ZHNFdlE9PQ==
  • Aglow Sports Konsult
  • Chicago, IL

Job Description

About the job Call Center Representative


We are currently seeking an experienced Call Center Representative to support our various administrative and organizational tasks.


You are the first point of contact for our valued members. As part of a fast-paced 24/7 operation, you'll have the rewarding opportunity to deliver a totally satisfying member experience by ensuring members are heard, understood, and given the immediate attention they deserve. To empower you in this crucial role, we provide comprehensive training, equipping you with the knowledge needed to deliver legendary service.

Growth and advancement opportunities

What You Will Do:

Field incoming calls from clients requiring about our service.

Understand the nature of the reason for contact, and document the details promptly and accurately.

Maintain a compassionate and composed demeanor, especially during high-intensity calls.

Relay critical information to the internal and external teams to expedite the any process.

Succeed in a structured environment where performance goals are set and measured, driving member satisfaction.

Work-From-Home Requirements:

Dedicated, quiet workspace without interruptions.

You must have the ability to directly connect to ISP via Ethernet (No DSL, Satellite, Hot Spots, etc). Modem/Router must be in the same room as the computer equipment with a minimum of 25 mbps download and 5 mbps upload. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity.

Demonstrated ability to uphold productivity and confidentiality in a remote setting.

Regular attendance in virtual team meetings and training sessions.

Availability during standard business hours and flexibility for possible shift adjustments.

What You Will Need:

Prior customer service experience. Call Center experience is preferred. Bilingual skills, especially in Spanish, are a plus.

Ability to provide excellent customer service and thrive in a high-volume call environment.

Excellent communication skills, both verbal and written.

Empathy and a strong desire to help those in distress.

Advanced computer and multi-tasking skills with the ability to talk and type at the same time and navigate multiple systems and screens.

Comprehensive understanding of maps, GPS systems, and traffic safety rules.

Proficiency in Microsoft Teams and Outlook.

High School diploma, GED or equivalent.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide clients peace of mind and value.

If you believe you have the skills, experience, and drive to excel in this role, we encourage you to apply.

Job Tags

Immediate start, Remote work, Shift work,

Similar Jobs

University of Arkansas for Medical Sciences

CW Temporary gap fix for Anvesh Kompelli Job at University of Arkansas for Medical Sciences

 ...COM | CW Otolaryngology Faculty Summary of Job Duties: Per Linda Freeman on INC2120447 trying to bridge a gap for Anvesh Kompelli and per Alecia Oakley using July 4, 2024 as the start date. Qualifications: Per Linda Freeman... 

Vetted Health

Physical Therapist in Union Gap, WA - $1,979/week Job at Vetted Health

Vetted is seeking a Physical Therapist for a travel job in Yakima, Washington. The job was posted 8 days ago. The assignment starts on ASAP and is 13 weeks long with 8 hour shifts 5 days a week. You must live 60 miles away from the facility in order to get the travel rate...

United Parcel Service

Driver - Courier Job at United Parcel Service

 ...Parcel Service summary: The Casual Package Delivery Driver at UPS is responsible for delivering packages of various sizes to homes...  ...package delivery, courier, driver, UPS, logistics, customer service, local freight, transportation, seasonal job, physical activity... 

Meier's Creek Brewing Company

Brewer- Meiers Creek Brewery Job at Meier's Creek Brewing Company

 ...suited for an individual who takes pride in minor details and understands their impact when considered as a collective whole in the brewery. This opportunity promises an invigorating and exciting environment where good work is done so we always look for flexibility and a... 

gabe8bit

Remote Illustrator - Robotic Pets Concept Art Job at gabe8bit

Job Description We are looking for a skilled Illustrator to help us design unique robotic pets. Responsibilities: Create high-quality 2D concept illustrations of robotic pets. Work closely with our team to bring futuristic and mechanical designs to life. ...