**Customer Experience Manager--Adult Trade & Lifestyle**
**Full-time | Burlington, ON**
**Company Description**
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.
WHO WE ARE
* We love books and all things beautiful
* We are Canadas Cultural Department Store
* Books are our heart and our soul and Great Books are JUST the Beginning
We play by the following rules:
* We exist to add joy to our customers lives each and every time they interact with us and our products
* Our job is to create joyful moments for our customers
* We treat each other the way wed treat a valued friend
* We inspire each other to do our best work
* We seek to ignite creativity and innovation every day
* We give back to the communities in which we operate
**Job Description**
WHAT YOULL DO
* Provide support for team members and customers alike, and contribute to the overall vision and sales objectives of the store
* Ensure the store is well-run, well-merchandised and well-staffed
* Attract, hire, retain and develop talented and passionate Customer Experience Representatives
* Maintain performance management records
* Execute the stores annual business plan as delivered by the General Manager
* Engage and inspire our customers on the floor
* Make meaningful connections
* Create a warm and welcoming environment in our stores
* Leverage our product to tell stories
* Add joy to our customers lives
* Curate specific product collections for each customer you meet
* Leave a lasting impression
**Qualifications**
WHO YOU ARE
* 2 + year of management or leadership experience with demonstrable skills and success in leading and developing others
* Experience in retail or the services sector
* Proven track record of achieving sales and performance targets
* Passionate
* Enthusiastic
* Curious
* Humble
* Giving
* Driven
Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs.
**WELCOME HOME**
**Customer Experience Manager--Adult Trade & Lifestyle**
Retail Stores (ST) Full-time Mid-Senior Level Indigo Brant Customer Service
Job ID: 2503884 Job Description: Role Summary/Purpose: The VP, Fraud/GEN AI Validation COE is responsible for performing model validation for all the fraud models, and ensure they are meeting the related MRM policies, standards, procedures as well as regulations (SR 11-...
...that all proper credit and pertinent information is obtained. Responsible for issuing safety deposit boxes. Prepare daily cash reports, balancing payments and disbursements. Assists reservations by accepting and confirming reservations. Performs duties as cashier, petty...
...Caregiver Position Available We seek a professional, experienced caregiver available to work 12 hours per week (every Tuesday and Thursday... ...Diaz and Cindy Smith, our mission is to provide unparalleled private duty home care services tailored specifically for the vibrant...
Job Description Starting hiring pay at: $$14 As a Cook at Raising Canes, you will set the pace of the Restaurant by ensuring all of the food we serve meets our high standards. Working in the Kitchen at Raising Canes is a fun and fast paced environment. Crank up...