Job Description
Customer Support Dispatcher
Full-time
Richland Hills, TX • Operations
Description
National HME, Inc. is the one of the nation's largest direct service durable medical equipment providers offering services from more than 50 full-service branch locations and additional network providers. Do you have a heart for helping people? Are you looking for a rewarding work opportunity? If so, please consider applying to join our team at National HME! We are looking for compassionate individuals who want to make a difference in our patients' lives. National HME, Inc. is now accepting applications for a Customer Support Dispatcher for our location in Richland Hills, Texas.
Job Summary
The Customer Support Dispatcher handles inbound and outbound calls, supporting patients, families, healthcare partners, and drivers. Responsibilities include processing medical equipment orders, managing deliveries and service appointments, and maintaining accurate records across multiple systems. The role requires strong problem-solving skills, effective communication, and collaboration with internal teams to ensure timely service and daily reporting. Attention to detail, professionalism, and the ability to work in a fast-paced environment are essential.
Essential Duties and Responsibilities
Requirements
National HME is committed to providing a workplace that promotes fairness, respect, and equal opportunity for all employees. Employment decisions are made based on job-related qualifications and performance, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law. This commitment to equal opportunity applies to all terms and conditions of employment, including assignments, promotions, compensation, training, and discipline.
Every day, our team members make an impact on the lives of others within their communities. They are compassionate, caring, and friendly and provide comfort to those in hospice care. You will go home every day knowing that you made someone’s life better. If you are looking for work with a purpose, come join our growing team and make a difference!
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