Job brief: We are looking for enthusiastic Rapid Response (Helpdesk) Team Members to provide technical assistance to our clients on Information Technology and IT Security-related inquiries. You will answer queries on technical issues and assist clients in resolving them. An excellent Rapid Response Team Member must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to assist business clients who are not familiar with IT-related subjects. Responsibilities: Serve as a technician for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques, tools, and pertinent questions, and remote access to computer systems Determine the best solution based on the issue and details provided by clients Walk the client through the problem-solving process and confirm the problem is resolved Direct unresolved issues to other team members experienced in the issue Provide accurate information on IT products and services Record events, problems, and their resolution in our Connectwise ticketing system in real-time Follow-up and update client status and information Pass on any feedback or suggestions by clients to the appropriate internal team members Identify and suggest possible improvements in procedures and processes Requirements Proven experience with technology in a client support role Tech-savvy with working knowledge of some or all of the following; Cloud Servers and workstations, PCs, Servers, VoIP phone systems, IT Security, office automation products, operating systems, networking, and remote assistance Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve technical issues Excellent communication skills Customer-oriented and client-focused. N2Net
CrossMed is seeking a travel nurse RN System Float Med Surg / Telemetry for a travel nursing job in Nashville, Tennessee. Job Description & Requirements ~ Specialty: Med Surg / Telemetry ~ Discipline: RN ~ Start Date: 09/08/2025~ Duration: 13 weeks ~36 hours...
...responsible citizenship using the knowledge of Content Knowledge, Math Proficiency, & Lab Experiment Design & Supervision; Classroom... ...related Science field or foreign equivalent as well as a Secondary Teaching Certificate Arizona Department of Education Science/Chemistry...
Job Description Job Description Dog daycare and boarding facility looking for great people to add to our staff! We are a locally owned and operated business that offers dog daycare, overnight boarding and grooming. Being an animal lover is a must but understanding ...
...academic clinicians and 2 advanced practice providers with established programs in antimicrobial stewardship, infection prevention, telemedicine, and global health. # Current areas of research include congenital/neonatal infections, respiratory viral infections,...
Position Overview:The National Association of Manufacturers (NAM) is seeking a Director, Government Relations . This position will serve as a key lobbyist for the NAM with the U.S. Congress, advocating for issues of paramount importance to the manufacturing industry....