Job brief: We are looking for enthusiastic Rapid Response (Helpdesk) Team Members to provide technical assistance to our clients on Information Technology and IT Security-related inquiries. You will answer queries on technical issues and assist clients in resolving them. An excellent Rapid Response Team Member must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to assist business clients who are not familiar with IT-related subjects. Responsibilities: Serve as a technician for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques, tools, and pertinent questions, and remote access to computer systems Determine the best solution based on the issue and details provided by clients Walk the client through the problem-solving process and confirm the problem is resolved Direct unresolved issues to other team members experienced in the issue Provide accurate information on IT products and services Record events, problems, and their resolution in our Connectwise ticketing system in real-time Follow-up and update client status and information Pass on any feedback or suggestions by clients to the appropriate internal team members Identify and suggest possible improvements in procedures and processes Requirements Proven experience with technology in a client support role Tech-savvy with working knowledge of some or all of the following; Cloud Servers and workstations, PCs, Servers, VoIP phone systems, IT Security, office automation products, operating systems, networking, and remote assistance Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve technical issues Excellent communication skills Customer-oriented and client-focused. N2Net
...looking for temporary, remote, part-time work. The hours are flexible and no previous experience... ...commute needed if you choose to work from home. No minimum hours. You can do this part... ...will be issued via a Check, Paypal, Visa gift card or other form of compensation....
Neuro Spine Surgeon opening in southern Arizona ID# 55434 Job details: BC/BE Neurosurgeon Active or in process Arizona license Employed Opportunity Two or more years experience preferred Anticipated Call is 1:2 Brain Lab Equipment Available 24/7 Anesthesia Coverage Available...
...sustainability, and financial strength. Summary Operates ready mix truck in a safe and professional manner in the plant yard, on public highways/roads, and at various job sites to deliver products. Deliveries will be made in both commercial and residential...
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need...
Position Summary: The Executive Housekeeper is responsible for ensuring the highest standards of cleanliness, presentation, and service for all guest rooms and public areas. By effectively leading and managing the housekeeping team, the Executive Housekeeper will maintain...