Job Description

Job Description

Job Description

Job Title: IT Support Specialist – Invoicing & Reporting Systems
Location: Alpharetta/Johns Creek, GA (On-site, Monday–Friday)
Employment Type: Full-Time

Overview:
We are looking for an experienced IT Systems Support Specialist with a strong technical foundation and a passion for solving problems across internal business systems. In this role, you'll play a key part in optimizing invoicing workflows, maintaining enterprise reporting tools, and resolving support tickets to ensure smooth day-to-day operations.

You'll work closely with internal stakeholders to support core platforms including AS400 ACOM, Inspire, and PVE, while also contributing to automation initiatives and documentation practices. If you're a versatile IT professional who enjoys balancing support tasks with process improvement and scripting, we'd love to hear from you.

Key Responsibilities:

• Support and troubleshoot invoicing software, including scripting (C++), form layout customization, and workflow optimization.

• Help maintain and improve internal web-based workflow automation tools.

• Administer and support AS400 ACOM systems used for critical documentation (e.g., shipping tickets, order acknowledgments, POs).

• Manage Inspire software for check and invoice printing processes.

• Support PVE tools used for invoice and check imaging (PDF management).

• Ensure proper functioning of document repository systems to support secure and efficient document storage.

• Write and maintain PowerShell and batch scripts to streamline internal IT operations.

• Develop reports and dashboards using SQL, Showcase Query, and Report Writer for cross-departmental reporting needs.

Qualifications:

• Strong SQL skills, including the ability to write and optimize complex queries.

• Proficient in report development using Showcase Query and Report Writer.

• Hands-on experience with scripting languages, particularly C++ and PowerShell.

• Exposure to AS400 ACOM systems and enterprise print management tools is preferred.

• Experience supporting internal users and resolving Tier 1–2 technical issues across multiple departments.

• Comfortable working independently in a fast-paced environment with shifting priorities.

• Collaborative mindset and strong communication skills.

Why Join Us?
This is a great opportunity to be part of a hands-on IT team where your work directly impacts business operations. You'll gain exposure to a variety of systems and tools while helping drive process efficiency and support key business functions.

Job Tags

Similar Jobs