AYS Inc is a leading provider of online chat moderation services for various industries including e-commerce, gaming, and social media. We are a fast-growing company that values diversity, innovation, and collaboration. Our team is made up of passionate individuals who are committed to delivering high-quality services to our clients.
Job Description:
We are seeking a highly motivated and detail-oriented Online Chat Moderator to join our team. As an Online Chat Moderator, you will be responsible for monitoring and moderating online chat conversations between customers and our clients. You will ensure that all interactions are in line with our clients' guidelines and policies, and maintain a positive and professional image for our clients.
Responsibilities:
- Monitor and moderate online chat conversations between customers and clients
- Ensure that all interactions are in line with clients' guidelines and policies
- Respond to customer inquiries and concerns in a timely and professional manner
- Maintain a positive and professional image for our clients
- Identify and escalate any potential issues or violations to the appropriate team
- Keep accurate records of chat conversations and customer interactions
- Collaborate with team members to improve processes and provide feedback on customer trends and behaviors
- Stay up-to-date with industry trends and best practices in online chat moderation
Qualifications:
- High school diploma or equivalent
- Excellent communication skills, both written and verbal
- Strong attention to detail and ability to multitask
- Ability to remain calm and professional in challenging situations
- Familiarity with online chat platforms and social media platforms
- Ability to work independently and in a team environment
- Strong problem-solving skills
- Flexible schedule, as this is a full-time remote position
We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- A diverse and inclusive work environment
- Flexible work schedule
- Remote work option
If you are passionate about delivering exceptional customer service and have a keen eye for detail, we would love to hear from you. Apply now to join our dynamic team at AYS Inc as an Online Chat Moderator.
...Job Title: Splunk Engineer / Administrator / Developer (Government Client) Overview: Government Client is seeking a Splunk Engineer/Administrator/Developer with a focus on SIEM operations and executive dashboarding . This is an onsite role requiring an active...
...Job Description Gundersen Health System, based in La Crosse, Wisconsin, is currently recruiting for an OB/GYN physician. Must be BE/BC. You will join 8 physician colleagues, including MFM and Fertility experts. Your practice will be a combination of clinic...
...Job Title: Data Entry ClerkJob Description In this temporary role with the procurement team at a communication technology client, you... ...for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital ...
...Responsibilities:+ Develops, implements, coordinates, and evaluates clinical treatment programs for the diagnosis, treatment, and/or... ...conducts psychoeducational classes and groups.+ May conduct psychological assessments, including test administration, interpretation,...
...The Opportunity: Fuel Truck Driver at a Growth-Oriented Energy Company Work with a cohesive team to serve a small community Reporting... ...after each delivery. Following the Department of Transportation safety specifications performs pre-delivery trip check on tank...