Job Description

Job Description

Job Description

Do you have a talent for engaging with visitors and making people feel welcome? The Indianapolis Zoo has a position for you! The Parking Lot Attendant communicates with guests, answers questions/concerns, and provides information and directions while delivering exceptional customer service.

Ideal candidates are committed to advancing the Zoo's mission to protect nature and inspire people to care for our world. Past work experience in customer service is strongly desired as well as a patient and positive demeanor.

What You'll Do

• Provide friendly, professional service to Zoo guests and staff members.
• Communicate effectively by speaking in a clear and accurate manner.
• Guide and directs guest in a detailed and pleasant demeanor.
• Welcome and advise guests on bus shuttle arrival times.
• Act as a guide by providing the safest path and instructions for guests.
• Work closely with Security staff to provide a safe environment for all guests.
• Perform additional duties and/or assumes other responsibilities as delegated by the Director of Security.
• Ensure safety procedures are being followed by both staff and guests.

What We're Looking For

• Must be at least 18 years of age.
• High school diploma or GED required
• Must be comfortable working with the public in a professional and courteous manner.
• Must display good judgment skills and troubleshooting abilities.
• Ability to communicate verbally and comprehend and decipher information accurately using a two-way radio.

Additional Information

• This is a part-time variable hour position, scheduled to work 29 hours or less per week.
• Frequent exposure to outdoor environmental conditions, which include inclement weather, cold and hot temperatures, and humidity.
• Flexibility is needed due to changes in the crowd size and/or weather, this may include being asked to work beyond scheduled hours or working reduced hours. There is no guarantee of hours due to the unpredictability of weather and crowd size.

Why the Indianapolis Zoo?

Join a mission-driven team where your skills will help make a global impact. As a unique institution accredited as a zoo, aquarium, and botanical garden, the Indianapolis Zoo offers an inspiring environment for innovation, education, and conservation.

How to Apply:

Submit your resume and salary requirements to be considered.

Apply online today and help us amplify the voice of conservation.

Employment at the Indianapolis Zoo is contingent upon the successful completion of pre-employment testing including a background check, motor vehicle check (if applicable) and a drug test.

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