Patrique Mercier Recruitment is thrilled to offer a position for a Polish Speaking Client Relations Specialist . In this pivotal role, you will be responsible for engaging with our Polish-speaking clients, ensuring their needs are met with exceptional service and support. Your fluency in Polish, combined with your strong relationship-building skills, will enable you to effectively address client inquiries, resolve issues, and enhance their overall experience. Join our diverse team where your contributions will be valued and make a direct impact on client satisfaction. Your Responsibilities Build and maintain strong relationships with Polish-speaking clients, acting as their primary point of contact. Respond promptly to client inquiries and provide assistance in a professional and friendly manner. Document all client interactions and maintain accurate records to ensure effective service delivery. Identify and implement improvements based on client feedback and needs. Collaborate with internal teams to guarantee a seamless and cohesive client experience. Participate in training and development programs to enhance your service skills and product knowledge. Requirements Fluency in Polish (both spoken and written); proficiency in English is a plus. Previous experience in client relations, customer service, or a related field is desirable. Excellent communication skills with a focus on building long-term relationships. Strong problem-solving skills and a proactive approach to client needs. Ability to work independently as well as part of a collaborative team. Detail-oriented with strong organizational and time management skills. A commitment to providing outstanding client service and contributing to their success. Benefits Private Health Insurance Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Fully Paid Relocation Package (flight, transfer and 2 weeks hotel) Free Greek Lessons, discounts and other perks #J-18808-Ljbffr PM Recruitment ES
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