Remote Dispatcher Job at BruntWork, Remote

V1diN2ZXMnlyTysyMFNEUnBRZzV6OWdIdUE9PQ==
  • BruntWork
  • Remote

Job Description

40 hours per week

Monday to Friday – 11 AM to 7 PM EDT (1 hour unpaid break)

Saturday – 8 AM to 1:30 PM EDT (30 minute unpaid break)

We are seeking an energetic and positive Dispatcher to join our team. This role is crucial in bridging the gap between our clients and field technicians, ensuring efficient service delivery and high customer satisfaction. The ideal candidate will have excellent customer service skills, technical aptitude, and the ability to thrive in a fast-paced environment.

Responsibilities:

  • To schedule, create estimates, invoice, and book using Housecall Pro
  • Leverage customer service skills to satisfy clients and route technicians promptly
  • Monitor technicians’ progress throughout the day, ensuring efficient utilization
  • Interpret technician notes and service call details to make informed decisions
  • Prioritize and manage multiple service requests in a fast-paced environment
  • Contribute to improving operational efficiency and customer satisfaction

Requirements

  • Excellent customer service and communication skills
  • Ability to multitask, prioritize service calls, and have the ability to retain important information
  • Proficiency in Microsoft Excel and Word
  • Excellent planning and organizational skills
  • Self-motivated and detail-oriented
  • Technical mindset with ability to grasp basic equipment issues
  • Experience with Housecall Pro
  • Adaptability to handle diverse client needs and emergency situations
  • Problem-solving skills to address scheduling conflicts and unexpected issues
  • Experience in dispatch or related field preferred

Independent Contractor Perks

  • HMO Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job

Jobicy job ID: 118956

Job Tags

Remote job, Permanent employment, Full time, For contractors, Freelance, Immediate start, Work from home, Saturday, Monday to Friday,

Similar Jobs

Jobleads-US

Mobile Photographer and Organizer - Part Time Job at Jobleads-US

Part-Time Mobile Photographer and Orangizer- Entry LevelAbout the Role :We're looking for someone who enjoys photography and wants to put their skills to use in a simple, straightforward way - no photo shoots, no client sessions. You'll be taking pictures of individual... 

Space Coast Credit Union

Sr BSA/AML Analyst Job at Space Coast Credit Union

Space Coast Credit Union (SCCU), the 3rd largest credit union in Florida, is looking for a Full Time Senior BSA/AML Analyst to join our ONESCCU team in our Baytree Headquarters! SCCU has been in business for over 70 years, has over 8 billion dollars in assets and WE ARE... 

The UPS Store Florida State University Campus #6133

Digital Print Specialist Job at The UPS Store Florida State University Campus #6133

The Digital Print Specialist delivers world-class customer service to all retail customers, including business owners, corporate professionals, and busy families. . In addition, he or she operates copiers, fax machines, binding equipment, laminators, and cash registers,... 

Innova Solutions

Sanitation Worker Job at Innova Solutions

 ...Innova Solutions has a client that is immediately hiring for a Sanitation Worker. Position type: Full-time (Contract to Hire) Duration: 3 Months Location: Syracuse, NY As a Sanitation Worker , you will be: Sweep and mops floors, cleans windows... 

Dona Ana County

Controller- Financial Services Job at Dona Ana County

 ...compliance with federal and state financial reporting requirements. Ensure follow-up and corrective action on internal and external audit findings. Ensure compliance with Generally Accepted Accounting Principles (GAAP) and other regulatory standards. 4. Audit and...