Job Description
Bobcat of Augusta, GA is looking for a seasoned Service Manager to assist us in growing our presence in the community! We are an Independent Dealership providing access to a premium selection of new and pre-owned construction equipment. The Service Manager will be responsible for the control of our shop including day-to-day operations, overall growth, financial management, and customer satisfaction.
Essential Duties and Responsibilities:
· Assist in getting shop to be revenue producing, generating revenue out of service/parts.
· Establish annual & monthly budgets and expense reports to align with company objectives.
· Establish operating goals and needs to increase the profitability of the Service Department.
· Create marketing plan to start/increase service sales & develop business relationships within the field.
· Establish efficiency bonuses with our diesel technicians.
· Assist in the recruiting of diesel technicians.
· Resolve employee issues and conflicts.
· Follow all OSHA and safety guidelines.
Requirements:
· Must have experience in the service management.
· Excellent customer service & leadership skills and ability to positively motivate employees.
· Positive attitude and strong managerial & organizational skills.
· Experience with work planning and scheduling.
· Thorough knowledge of safe working practices, DOT, OSHA, and other state & federal regulations.
· Ability to work in a fast-paced environment and adapt to change quickly while leading others.
· Must allow flexibility in work schedule to work additional hours when needed.
· Requires previous supervisory experience.
Benefits:
· Competitive salary
· Medical Insurance
· Dental and Vision Insurance
· 401(k) plan with immediate eligibility
· Vacation, paid holidays and personal days
Job Type: Full-time
Schedule:
Education:
Experience:
License/Certification:
Work Location: Savanna, GA
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