Social Media Community Manager Job at JeffreyM Consulting, Seattle, WA

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  • JeffreyM Consulting
  • Seattle, WA

Job Description

** This is a contract role that goes through December 31st, 2025, with potential to extend **Our client is a leading innovator in the blockchain industry, committed to building a robust and vibrant community of developers who are passionate about decentralization, transparency, and cutting-edge technology. We are seeking a dynamic and motivated Community Manager to join our team and spearhead our Community Management efforts to attract and enhance our community of blockchain developers.Key Responsibilities: Community Triage & Monitoring: Monitor community platforms and social media channels to track and respond to inquiries, comments, and feedback in a timely manner. Prioritize and escalate issues as necessary to ensure prompt resolution. Handle basic support queries and direct more complex issues to the appropriate internal teams. Engagement, Content Identification and generate conversions to program resources: Identify trending topics and engagement opportunities within the community. Tag relevant content within Sprinklr to ensure proper tracking and reporting. Engage, lead users to program and resource links and generate clicks. Social Media Support: Assist in drafting and posting community-focused content across various platforms. Help monitor social media trends and suggest content strategies to improve engagement and brand awareness. Reporting & Analytics: Track and report on community engagement metrics using Sprinklr and other tools. Assist in providing insights on community sentiment and trends to internal teams. Requirements1-3 years of experience in social media management, community management, or related roles. Familiarity with social media platforms, community management tools, and Sprinklr. Strong written and verbal communication skills with an ability to engage with diverse community members. Ability to work independently and collaboratively in a fast-paced, remote environment. Previous start up experience. Strong problem-solving skills and attention to detail. A passion for blockchain technology and the emerging landscape is a plus. Hybrid with regular team meetings in Seattle/Bellevue. BenefitsCompensation Rate: $64,000 - 72,000/yrThis pay range is Client-specific for the opening advertised. The identity of the Client will be disclosed if you are selected to move forward in the hiring process. **Benefits 75% of employee-only Medical & Dental coverage Vision - opt-in available 401k PTO Laptop Life Insurance, Disability Insurance, AD&D coverage Short-term Disability, Accident, Cancer/Critical Illness, Pet insurance - opt in available ** This is a contract role that goes through December 31st, 2025, with potential to extend **

Job Tags

Contract work, Temporary work, Remote work,

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