Job Description

Supervisor of Maintenance Services  

About The Underline:   

The Underline is a bold idea to reclaim 10 miles of land beneath the Miami Metrorail and transform it into a beautiful, active green space that becomes a magnet for residents and visitors alike. What started as a grassroots effort has grown into a movement for a safer, more resilient and connected community.

The first phase of the project – Brickell Backyard – opened in early 2021 and has already attracted nearly 2 million visitors. The second phase, Hammock Trail, is a 2+-mile segment just opened to the public. The entire project is scheduled to be completed by 2026, creating a 120-acre park completely landscaped with South Florida native plants. 

Job Summary:  The Underline is seeking a dedicated and compassionate Supervisor of the Conservancy Corp., a new program specifically designed to help formerly unhoused individuals to re-begin their careers in the maintenance and upkeep of The Underline’s growing linear park. The successful candidate will oversee a team of unhoused individuals performing maintenance tasks in our outdoor linear park. Piloting a new program this year, this role is crucial in ensuring program success while tending to the safety, cleanliness and environment for all visitors while providing meaningful employment opportunities for unhoused community members. 

Key Responsibilities:  

• Supervision and Training:  
• Serve as the primary contact for the selection and oversight of the individuals selected to maintain The Underline’s multimodal trail, park and public art.
• Supervise, train, and support a team of unhoused individuals in performing maintenance tasks. 
• Develop and implement training programs to enhance skills and ensure safety. 
• Foster a positive and inclusive work environment 
• Coordinate with the existing maintenance and security contractors. 
• Ensure daily duties are being performed in a safe and productive manner 
• Evaluate effective of employees and program and write quarterly performance evaluations.
• Maintenance Oversight:  
• Plan, coordinate, and oversee daily maintenance activities, including landscaping, cleaning, and minor repairs. 
• Conduct regular inspections to identify and address maintenance and safety issues. 
• Ensure all maintenance work is completed to a high standard and in a timely manner. 
• Collaborate with maintenance, horticulture, and facilities teams to coordinate tasks, share resources, and ensure seamless operations across all park areas. 

• Administrative Duties:  
• Maintain accurate records of maintenance activities and employee performance. 
• Develop and manage the program budget, ensuring cost-effective use of resources. 
• Coordinate with vendors and contractors for specialized maintenance tasks. 
• Community Engagement:  
• Act as a liaison between the maintenance team and park visitors, addressing any concerns or feedback. 
• Collaborate with local organizations to support the well-being and development of unhoused team members. 
• Ensure community engagement metrics are tracked and reported regularly 
• Help with the development of community impact reports and communication with potential program funders.

Qualifications:  

• Proven experience in park maintenance or a related field. 
• Previous supervisory experience, particularly with diverse or vulnerable populations, is highly desirable. 
• A high school diploma or equivalent is required, with additional certifications in facilities management or landscaping considered a plus. 
• Strong organizational and communication skills. 
• Ability to work outdoors in various weather conditions. 
• Commitment to fostering an inclusive and supportive work environment. 

Benefits:  

• Competitive salary and benefits package. 
• Opportunities for professional development and training. 
• The chance to make a meaningful impact on the community and the lives of unhoused individuals. 

The position may require flexibility, including weekend and evening shifts, to accommodate the operational needs of the park. 

Location:  The Underline, Miami, FL 

Job Type:  Full-Time 

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