Job Description

The RAN Tier 2 - Sr Specialist will focus on network fault resolution, trouble ticket management, and performance analysis of the Ericsson or ALU/NSN (Nokia) RAN  network. The candidate should have experience with various RAN equipment, Small Cell Network components, and Distributed Antenna Systems (DAS). Strong written and verbal communication skills in fluent English are required, and previous experience in a Network Operations Center is highly desirable.

Key Qualifications:

• Experience troubleshooting Ericsson or ALU/NSN (Nokia) RAN  equipment (UMTS, LTE, 5G)
• Familiarity with Small Cell Network components and Distributed Antenna Systems (DAS)
• Knowledge of LINUX for network management and troubleshooting would be a valuable asset
• Strong written and verbal communication skills in fluent English
• Previous experience in a Network Operations Center is highly desirable
  

Job Duties:

• Remote triage/restoral, prioritization, and performance analysis for RAN technologies
• Collaborate with multiple support organizations to minimize customer impact and loss
• Analyze indicators such as RSSI, VSWR, and KPIs to assess cell performance
• Daily fault troubleshooting and performance troubleshooting
• Provide technical support to field personnel
• Trouble analysis prior to possible Tier 3 escalation
• Contribute to diverse projects and recommend new procedures and processes

Skills and Abilities:

• Knowledge of ALU, NSN (Nokia) o r Ericsson RAN equipment (LTE, UMTS, GSM)
• Ability to independently solve non-routine problems based on multiple factors
• Strong analytical skills and creative problem-solving abilities
• Effective communication and collaboration with peers

Working Hours: 

• The position requires a flexibility to accommodate to business needs
• Hybrid model: 1-3 days in AT&T Brno office (available after trial period)

AT&T Benefits:

Annual bonus & Annual increase.
Meal benefit (180CZK electronic meal voucher /100 CZK meal lump).
Group Risk Life Insurance
Premium Medical Services (available also for family members for a reduced price).
Wellness & Leisure time contribution (Benefit Plus).
MultiSport Card from your leisure points.
Sickness Compensation Plan
Pension Plan contribution
Vacation 25 days
Service Anniversary Scheme (Extra days off and Non-monetary bonus)
Family Friendly Benefits
Volunteering Day
Employee Assistance Program: Free psychological, legal and financial counseling.
International Employee Referral Program
Various discounts
Free parking in AT&T offices.

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